Personalization Pioneers Summit 2022 — NYC

New York

27 Oct, 2022 Join us at Personalization Pioneers to discover how leading brands are using personalization to drive revenue and loyalty.
Register for FREE
Pushing the boundaries of what’s possible to deliver digital experiences that provide real value for customers with ever-changing needs, Personalization Pioneers is about connecting and celebrating these rule-breakers, unpacking the influential stories and insights gathered from around the world.  
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Sponsored by


Learn from other pioneers

Sit in for a deeper understanding of the latest trends in personalization, next-level tactics, high impact use cases and methodologies.

Meet other pioneers

Make meaningful connections with marketing and product practitioners – who live and breathe personalization and conversion optimization.

Become a pioneer yourself

Leave armed and invigorated with everything you need to become more customer-centric with personalization.

“Extremely well organised, great speakers, and the format was perfect to network and learn.”
“Talks ranged from very practical to inspirational for building an innovative testing team.”
“Great case studies, great speakers, and in general, very energizing and inspiring.”



Dominique Essig

Vice President & General Manager of Conversational Commerce

Venus Bivins Johnson

VP, Digital Personalization

Laura Gonzalez

VP, Digital Personalization Leader

Emily Archibald

Web Analytics Manager

Chad McCutchen

Vice President, Global eCommerce

Robbie Reaves

Senior Product Manager

Tovi Heilbronn

Director, Digital Product & Experience

Xavier Armand


John Surdakowski

Founder and CEO

Raj Seshadri

President of Data and Services

Bricklin Dwyer

Chief Economist and Head of Mastercard Economics Institute

Ori Bauer

Chief Executive Officer

Jason Davis

CEO & Co-founder

Adrian Evans

Director of Retention & Lifecycle

27 Oct, 2022


Final agenda
8:30 - 9:30 AM
Welcome & Breakfast
9:30 - 10:00 AM
The Future of Personalization is Here and Now by Dynamic Yield
10:00 - 10:30 AM
The Role of Personalization within Conversational Commerce by Walmart
10:30 - 11:00 AM
Coffee & Snack Break
11:00 AM - 11:30 AM
Embracing Today's Digital Consumer with Mastercard
11:30 AM - 12:00 PM
The New Era of Finance: Thinking Beyond Acquisition with Synchrony
12:00 - 12:30 PM
Digitizing Luxury Experiences in a Headless World with Harry Rosen
12:30 - 1:30 PM
Lunch Break
1:30 - 2:00 PM
The State of the Economy According to Billions of Transactions by Mastercard
2:00 - 2:30 PM
Building a Pedigree of Personalization as a Product Differentiator with The Farmer's Dog
2:30 - 3:00 PM
Finding True North on Your Personalization Compass with Deckers Brand
3:00 - 3:30 PM
Coffee & Snack Break
3:30 - 4:00 PM
The Many Faces of Personalization: A Panel Discussion with, Synchrony, SKIMS, and Avex
4:00 PM
Closing Remarks, Awards Ceremony, and Afterparty


225 Liberty Street
New York, NY 10281

Public transportation

Subway line E to World Trade Center Station
Subway line 4, 5, 2, 3, Z, J to Fulton Street Station

Street parking is available around the location, with the Gateway Plaza Garage nearby at 339-345 South End Avenue


The building is wheelchair-accessible, with the main entrance on the 2nd floor of Brookfield Place between Meredith and For Five Coffee. Upon entry, take a left and then immediate right up the escalator

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